Privacy Policy

1. Introduction

Welcome to ROASmind ("we", "us", "our"), an AI-powered digital marketing platform operated by House of Namus, a sole proprietorship owned and managed by Suman Debnath, registered in India.

This Privacy Policy explains what personal and business data we collect, how we use it, who we share it with, and your rights in relation to that data. By accessing or using ROASmind at roasmind.houseofnamus.com ("the Platform"), you agree to this policy.

This policy is governed by:

• The Information Technology Act, 2000 and the IT (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011
• The Digital Personal Data Protection Act, 2023 (DPDP Act)
• The General Data Protection Regulation (GDPR) for users located in the European Economic Area (EEA)

2. Who This Policy Applies To

This policy applies to:

• Visitors to roasmind.houseofnamus.com
• Registered users of the ROASmind platform
• Any business or individual using ROASmind's services

You must be at least 18 years of age to use ROASmind. By using the Platform, you represent that you meet this requirement.

3. Data We Collect

3.1 Account & Identity Data

• Full name, email address, hashed password
• Member since date, account preferences

3.2 Business & Brand Data

• Brand name, website, industry, products/services, pricing, USP
• Business stage, revenue goals, profit margins, customer LTV and CAC
• Target audience personas, demographics, psychographics, pain points
• Competitor information (names, websites, ad library links)
• Brand voice, tone guidelines, messaging style

3.3 Uploaded Files

• Past campaign data (CSV, PDF, XLSX)
• Past ad creatives (images, video)
• Social media creatives (images)
• Brand blog content (PDF, DOCX, TXT, MD)
• Brand assets (logos, photos, graphics, fonts)

3.4 Ad Platform Data (via OAuth)

• OAuth access and refresh tokens for Meta, Google Ads, and LinkedIn
• Campaign performance data: impressions, clicks, spend, conversions, ROAS
• Ad account IDs, campaign structures, ad sets, creatives, keywords
• Search term reports, audience data

3.5 Payment Data

• Subscription plan and billing history
• Payment processing is handled entirely by Razorpay. We do not store card numbers, CVV, or full payment credentials on our servers.

3.6 AI-Generated Content

• Ad copy, campaign plans, creative briefs, keyword research, performance reports generated by ROASmind's AI engine on your behalf

3.7 Usage & Technical Data

• AI call counts, campaign counts, image generation usage
• IP address, browser type, device type
• Pages visited, features used, session timestamps
• Error logs and diagnostic data

3.8 Communications

• Messages sent to us via the contact form or email
• Support communications

4. How We Use Your Data

We use your data to:

We do not use your data to train third-party AI models unless you explicitly opt in. We do not sell your data to any third party.

5. Third Parties We Share Data With

We share data only where necessary to deliver our services. All third parties are bound by their own privacy policies and, where applicable, data processing agreements.

We do not share your data with any other third parties without your explicit consent, except where required by law.

6. Data Retention

Upon account deletion, all personal and business data is permanently deleted within 30 days, except where retention is required by law.

7. Data Security

We implement industry-standard security measures including:

• AES-256 encryption for data at rest
• TLS 1.2+ encryption for data in transit
• Hashed passwords (bcrypt)
• Encrypted storage of OAuth tokens
• Role-based access controls
• Regular security reviews

Despite these measures, no system is completely secure. We cannot guarantee absolute security of your data.

8. Cookies

ROASmind uses minimal cookies:

• Authentication: JWT tokens stored in localStorage for session management
• Analytics: We may use anonymised analytics to understand usage patterns

We do not use third-party advertising cookies.

9. Your Rights

For all users (under Indian law):

• Right to access your personal data
• Right to correct inaccurate data
• Right to delete your account and data
• Right to withdraw consent at any time

For EEA users (under GDPR):

• Right to access, rectify, erase, restrict, or port your data
• Right to object to processing
• Right to lodge a complaint with your local data protection authority

To exercise any of these rights, email us at defy@houseofnamus.com. We will respond within 30 days.

10. International Data Transfers

ROASmind is operated from India. Our infrastructure and third-party services are hosted in India, the United States, and Australia. By using the Platform, you consent to your data being transferred to and processed in these countries.

For EEA users, such transfers are made in compliance with GDPR requirements, relying on Standard Contractual Clauses or equivalent safeguards where applicable.

11. Children's Privacy

ROASmind is not intended for anyone under the age of 18. We do not knowingly collect data from minors. If you believe a minor has provided us with personal data, please contact us at defy@houseofnamus.com and we will delete it promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will update the "Last Updated" date at the top of this page and, where the changes are material, notify you by email. Continued use of the Platform after any changes constitutes acceptance of the updated policy.

13. Contact Us

For any privacy-related questions, requests, or complaints:

House of Namus — ROASmind
Email: defy@houseofnamus.com
Website: roasmind.houseofnamus.com